TECHNICAL SUPPORT
PHONE NUMBERS
For immediate technical support contact either the company Avakas Media which is the Premier Partner of Ionian Wifi, either by the company STAMPA which is the Technical Partner of Ionian Wifi.
For Avakas Media:
Tel: +30 26950 22221
Mob: +30 69480 81788
For STAMPA:
Tel: +30 26950 24302
Mob: +30 69775 06256
OPENING HOURS
Everyday: 09:00 - 17:00 (except holidays & public holidays).
SALES
PHONE NUMBERS
For sales / new setups contact either the company Avakas Media which is the Premier Partner of Ionian Wifi, either by the company STAMPA which is the Technical Partner of Ionian Wifi.
For Avakas Media:
Tel: +30 26950 22221
Mob: +30 69480 81788
For STAMPA:
Tel: +30 26950 24302
Mob: +30 69775 06256
OPENING HOURS
Everyday: 09:00 - 17:00 (except holidays & public holidays).
FREQUENTLY ASKED QUESTIONS / ANSWERS
+ Do I need specific equipment to connect to the Ionian WiFi?Select your device below and follow the steps on how to connect to Ionian Wi-fi.
To set up a wireless connection using your iPhone or your iPad
1. Select the Settings icon in your iPhone.
2. Select Wi-Fi from the Settings menu.
3. Turn Wi-Fi on.
4. From the list of available networks choose Ionian WiFi.
5. You are connected to the network!
To set up a wireless connection using Windows 8 mobile phone
1. Select the Settings icon on your Windows Phone.
2. Select Wi-Fi from the Settings menu.
3. Turn Wi-Fi on.
4. From the list of available networks choose Ionian WiFi.
5. You are connected to the network!
To set up a wireless connection using your Android
1. Select the Settings icon
2. Tap Wireless & networks
3. Press the wi-fi checkbox to turn wi-fi on, then tap Wi-Fi settings.
4. From the list of available networks choose Ionian WiFi.
5. Press Connect. You are ready to login and go online.
To set up a wireless connection using Windows 8 pc or laptop
1. Hover your cursor over the top right-hand corner of the screen which will then present the Charms Bar (menu bar) and select the Settings option.
2. Left-click on the WiFi networks option.
3. The list of available wireless networks will be presented. Left-click on the Ionian WiFi icon.
4. Tick the 'Connect automatically' box if you'll be using the service on a regular basis.
5. Select the browser e.g. Internet Explorer, and log in using your Ionian WiFi subscription.
Back to topTo set up a wireless connection using Windows 7 pc or laptop
1. Hover your cursor over the network connections icon located at the bottom right-hand corner of the screen.
2. Left-click the icon to bring up a list of available wireless networks.
3. Left-click on Ionian WiFi icon. Tick the 'connect automatically' box if you'll be using the service on a regular basis.
4. When connecting for the first time you'll be asked to select a location. We recommend you choose the 'Public network' option.
5. Open a web browser and login with your username and password.
6. After successfully authenticating, open a new tab rather than close the web browser - now you're ready to browse the internet.
Back to topTo set up a wireless connection using Windows Vista pc or laptop
1. Switch on your laptop and right click on the network icon in the system tray. This is at the bottom right of the screen.
2. Highlight Ionian WiFi in the box of available wireless networks and click 'Connect'.
3. Open a web browser and login with your username and password.
4. After successfully authenticating, open a new tab rather than close the web browser - now you're ready to browse the internet.
Back to topTo set up a wireless connection using Mac OSX
1. Click the wireless icon at the top right of the screen and select Ionian WiFi from the drop-down menu.
2. Open a web browser and login with your username and password.
3. After successfully authenticating, open a new tab rather than close the web browser - now you're ready to browse the internet.
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